Family Aquatic Center FAQ
Can I bring outside food or beverages to the pool?
No outside food or drink is permitted at the Family Aquatic Center. There is a concession stand or you may reenter the same date of purchase to eat food off premise.
Can I bring a cooler into the pool?
Coolers are not allowed at the Family Aquatic Center.
Are there certified lifeguards at the pool?
The Wheeling Park District Family Aquatic Center is always supervised by lifeguards during scheduled hours. All lifeguards are licensed through the International Lifeguard Training Program by Jeff Ellis and Associates.Are there certified lifeguards at the pool?
Are non-summers required to pay to come to the pool?
Yes, the Family Aquatic Center is a pay to enter facility. The pool offers a variety of non-aquatic amenities such as areas for sun tanning, grass areas, sand volleyball, and sand play areas. Even those not swimming must pay the admission.
How tall do you have to be to go down the waterslide?
Guests must be 48in to ride the waterslides.
Can I drop my child off to swim at the Family Aquatic Center?
Parents/guardians must be responsible for supervising their children. If your children are in the water, then you are in the water. Lifeguards are on duty to only enforce rules and respond in emergency situations. Children 9 and under must be accompanied by a chaperone 16 years or older.
Can I bring a noodle, inflatable tube, or my own lifejacket and floaties?
- Swimming accessories such as beach balls, diving rings, and other such items will be allowed in designated areas at the discretion of the manager. Examples of toys that are not allowed include noodles, rafts, tennis balls, Frisbees, water canons/guns, or any other hard toys.
- S. Coast Guard approved personal flotation devices (PFDs) are allowed. Water wings and other non-Coast Guard approved PFDs are prohibited. Children wearing PFDs must remain within arm’s length of their guardian.
- Lifejackets are available in the Lifeguard Office to sign out.
When does the pool close? Are refunds given?
- The Family Aquatic Center will close for cold weather, thunder, lightning, severe weather, or the imminent threat of severe weather.
- If thunder is heard or lightening is spotted, the pools must close for at least a half hour. Pools will remain closed until 30 minutes have passed without thunder being heard or lightening being spotted.
- If the air temperature is below 68othe pools may close. This depends on other factors including time of day, current pool attendance, perceived temperature, and amount of sunlight.
- Low attendance – Fewer than 25 patrons over a 30-minute timeframe
- Safety Hazards – Any other condition that creates an unsafe swimming environment
In any of these situations refunds are not given for weather regardless of the amount of time in the facility before closing. Please call the weather hotlines below or see our facility status page here:
Website: Click Here
Download the Rainout Line app to your smart phone for the latest status updates and even get alerts.
By Phone: 847-241-4001