Outdoor Pool Guest Services

FAC-Concessions

SUMMARY:

  • Responsible for providing excellent guest service in all operations of the Aquatic Center. Operations include: admissions, concessions, special events, guest service, slide dispatch, custodial, and safety

EDUCATION & EXPERIENCE:

  • Previous experience providing guest service preferred.

QUALIFICATIONS:

  • Must be able to follow directions and work your schedule.

ESSENTIAL FUNCTIONS:

  • Demonstrate the ability to provide excellent guest service.
  • Ability to remain calm and in control under fast paced working conditions.
  • Maintain a neat and well-groomed appearance.
  • Enforce facility and pool deck rules and regulations as indicated in manuals or any additional rules that may be instituted from the Coordinator on duty.
  • Maintain clean and organized equipment and work areas throughout the Aquatic Center.
  • Maintain clean and organized guest areas throughout the Aquatic Center.
  • Ensure efficient and friendly service to meet the expectations of the guests.
  • Meet and greet every guest with a smile and assist them as needed.
  • Set-up and break-down all equipment and guests areas.
  • Assisting in Aquatic Center special events.
  • Maintain proper cash control procedures.
  • Handle all incoming phone calls and provide accurate information.
  • Ensure that F&B stock is properly maintained at each station and recorded on the Daily Inventory List (DIL).
  • Maintain all Illinois Health Department sanitation regulations and policies.
  • Performs the job safely and in compliance with Park District policies, procedures, work and safety rules.
  • Supports & exhibits the established organizational values of respect, communication, integrity, innovation, recognition, continuous learning, fun, empowerment and people.
  • Work as scheduled

HOURS:

  • Vary on daily basis. (Weather permitting)

RATE OF PAY:

  • $14.25 – $14.50/hour

BENEFITS:

  • Individual Outdoor Pool Membership
  • Individual Health & Fitness Center Membership