Outside Golf Operations

Outside Golf Operations Associates are responsible for achieving organizational performance goals through active participation in the sales programs and individual sales of the organization’s programs.  Day-to-day implementation of the guest service programs and maximizing guest retention. Golf Operations Associates are also expected to act, at all times, in a manner that routinely anticipates and exceeds the needs and expectations of the guest.

Job Duties:

• Meet and greet each and every guest when they enter the property and when they finish their round.
• Provide concierge style services to all guests that visit Traditions in a manner that consistent with the established policies.
• Maintain a fleet of golf carts in a manner that is consistent with established policies.  Ensure that the cart storage area is clean and orderly at all times.
• Organize and start golfers out for the day, providing them with all the information that need for their round.
• Observe, maintain and document the speed of play throughout the day.
• Ensure that the area around the golf shop and cart staging area is kept clean and orderly, and all receptacles (trash and cigarette) are emptied.
• Will be responsible for the management of outings, tournaments and special events.
• Provide exceptional guest service as established within the service and loyalty programs and continuously improve the exceptional guest service program in coordination with the Golf Operations Manager.
• Assist the inside operations staff as needed.
• Adhere to all company policies and procedures and perform other duties as required.
• Supports and exhibits the established organizational values of respect, communication, integrity, innovation, recognition, continuous learning, fun, empowerment and people.
• Performs the job safely and in compliance with Park District policies, procedures, work and safety rules.
• Work as scheduled.
• Performs other duties or special projects as assigned.

QUALIFICATIONS:

• Some High School, High School Degree is preferred. Minimum of six months experience in a service and/or sales environment, preferably in golf or resort operations.

RATE OF PAY:

$15.00 per hour